FAQ

What time is check-in and check-out?

Check-in is 4PM CST and Check-out is 10AM CST

How do we make a reservation?

You can call our Office at 1-850-269-0796 or book a reservation online.

A 30% deposit is required for reservations of 30 days or less. The remaining balance is due 30 days prior to arrival. If you are making a reservation with an arrival date within 30 days, you must pay in full at the time of booking. Bookings can be made with a Visa, Master Card and Discover.

NEW Cancellation Policy?

Bookings canceled at least 30 days prior to arrival will receive a 100% refund.  Bookings canceled at least 14 days before the start of stay will receive a 50% refund. 

We offer travel insurance through Generali Insurance to protect monies paid in on your reservation if the reason for canceling is covered. Please call the Office at 850-269-0796 if you have any questions.

When will I get the Access Code to the Rental?

You will receive check-in information two days before your arrival. You will receive the units access code and WIFI log in information.

What is Beach Service?

Beach service is an amenity typically offered from March to October consisting of 2 chairs and 1 umbrella. Some units include this amenity for free while others do not. Please speak with your booking agent to see if your unit includes free beach service with your stay.

Beach Service?

If your unit Owner does no t provide the beach set up, you can bring your own chairs to the beach but you cannot move the beach service chairs or place your chairs in front of their set ups. Tents are not allowed on the beach.

Is there an age requirement?

You must be 25 or older to book and stay in our units without parents or guardians. We require 1 parent/legal guardian for every 2 individuals under 25.

What type of coffee maker is in the unit?

We require a coffee maker in each unit. We do not currently require owners to have Keurig machines, but some have them. If you would like to know if your unit has a Keurig, you can look at your unit on the website or call us at 850-269-0796.